Investing in Our People
How Kimon trains, develops and retains its team
Our people are the product. When they grow, our clients feel it.
94%
Staff Retention Rate
vs industry average of 67%
120+
Training Hours Per Person
each year, per team member
£4,200
Annual Training Investment
per employee, per year
Why training matters to us
At Kimon, we’re not a revolving-door outsourcing firm. We invest heavily in every person we hire, because a trained, motivated team delivers better results for our clients.
68% of our managers have been promoted from within. That doesn’t happen by accident, it happens because we make continuous development a core part of how we operate.
The Training Journey
Every Kimon team member goes through a structured development path from day one.
Week 1: Induction
Kimon systems, tools, culture and client standards. Every team member starts the same way.
Month 1: Role Training
Hands-on skill building for their specific role, guided by senior staff with structured milestones.
Month 3: Review & Plan
A formal performance review and personal development plan. Strengths built on, gaps addressed.
Ongoing: CPD
Regular training updates, new tool certifications and leadership opportunities as the business grows.
How We Develop Our Team
Three pillars that underpin every team member’s journey at Kimon.
Structured Onboarding
Every new hire follows a tailored 90-day plan with clear milestones and a dedicated mentor from day one.
Ongoing Training
Staff access funded external training, certifications and internal knowledge-sharing sessions throughout the year.
Clear Career Pathways
Every team member has a defined roadmap. We promote from within and back every step up.
What This Means For Your Business
Well-trained staff aren’t just good for Kimon — they’re good for you.
Consistent Quality
Every team member trained to the same standard. No guesswork, no shortcuts.
Less Oversight Needed
Clients spend less time managing and more time growing. Our people hit the ground running.
Seamless Continuity
Cover and handovers handled internally. Your operations keep moving, no matter what.
What We Train Across
Our team covers the full range of professional back-office functions.
Admin & Office Support
Bookkeeping & Finance
Customer Service & Comms
HR Support & Onboarding
Digital Tools & Software
Compliance & Data
Project Coordination
Marketing Support
Scheduling & Calendar
From Our Team
The people behind the work, in their own words.
“The onboarding process was the most structured I’ve seen. I felt prepared from week one.”
Priya S.
Executive Assistant, Kimon
“Regular training means I’m always improving. It genuinely makes me better at my job every month.”
Rahul M.
Operations Support, Kimon
“There’s a real culture of development here. There’s a plan and people genuinely follow through.”
Ananya K.
Client Services, Kimon
"Our people are the product. When they grow, our clients feel it."
Michael Kitt, Founder, Kimon
Common Questions
Answers to what clients most often ask about Kimon’s approach to training.
Want a team that actually grows?
Find out how Kimon can provide your business with dedicated, trained and retained staff from India.