Reduce your risk with proper content moderation services
Ensure your spaces remain secure, consistent, and brand-focused with our expertly curated content moderation teams.
Machine Learning and Artificial Intelligence can only do so much when identifying harmful content, which is why we prioritise a people-first approach, resulting in our teams being highly resilient, committed, and aligned with your values.
Keep Your Community Safe
Kimon blends industry knowledge with professional teams to assist you in creating a safe and welcome community that you cherish.
Training & Quality
Our emphasis on training and quality minimises risk to your brand, simplifying the adoption of new policies, systems, and guidelines
Bespoke Expertise
We help the worlds leading companies enforce their community guidelines to protect their brand and keep their users safe
1 person, Full-time
37.5 hours per week (162.5 hrs per month)- Reviewing User-Generated Content
- Monitoring For Inappropriate Content
- Monitoring Social Media Platforms
- Ensuring Brand Alignment
- Responding To User Reports
- Responding To User Reports
- Managing Community Interaction
- Enforcing Community Guidelines
- Handling Crisis Situations
- Providing Feedback To The Platform
- Content Categorisation And Tagging
- Detecting And Mitigating Spam
- Supporting Legal Compliance
- Training AI Systems
- Language And Cultural Sensitivity Reviews
- Analysing Trends And Patterns
- User Education And Communication
3 people, Full-time
37.5 hours per week (162.5 hrs per month)- Reviewing User-Generated Content
- Monitoring For Inappropriate Content
- Monitoring Social Media Platforms
- Ensuring Brand Alignment
- Responding To User Reports
- Responding To User Reports
- Managing Community Interaction
- Enforcing Community Guidelines
- Handling Crisis Situations
- Providing Feedback To The Platform
- Content Categorisation And Tagging
- Detecting And Mitigating Spam
- Supporting Legal Compliance
- Training AI Systems
- Language And Cultural Sensitivity Reviews
- Analysing Trends And Patterns
- User Education And Communication
5 people, Full-time
37.5 hours per week (162.5 hrs per month)- Reviewing User-Generated Content
- Monitoring For Inappropriate Content
- Monitoring Social Media Platforms
- Ensuring Brand Alignment
- Responding To User Reports
- Responding To User Reports
- Managing Community Interaction
- Enforcing Community Guidelines
- Handling Crisis Situations
- Providing Feedback To The Platform
- Content Categorisation And Tagging
- Detecting And Mitigating Spam
- Supporting Legal Compliance
- Training AI Systems
- Language And Cultural Sensitivity Reviews
- Analysing Trends And Patterns
- User Education And Communication
Cost Efficiency
Outsourcing content moderation can be more cost-effective than maintaining an in-house team. It reduces the need for dedicated content moderation staff and infrastructure, thus lowering overhead costs.
Focus on Core Business Activities
By outsourcing content moderation, your company can focus more on its core business activities without being sidetracked by mundane content moderation issues.
Improved Customer Service Quality
Outsourcing content moderation often leads to an improvement in the quality and efficiency of online services.
Scalability
Outsourcing content moderation offers scalability benefits. As your business grows or experiences fluctuations in staffing needs, we can easily adjust to these changes.
We Already Work With The Best...
Challenges of Content Moderation in the Digital World
Content moderation is crucial in maintaining a positive user experience across digital platforms. However, as the volume of user-generated content continues to skyrocket, social media content moderation and other forms of content management face significant challenges. But there are some key obstacles that content moderation providers and in-house teams encounter:
1
Scale and Complexity
The sheer volume of user-generated content on social platforms, e-commerce platforms, and other digital spaces is overwhelming. From product reviews to blog posts, moderators must sift through an enormous amount of data daily. This challenge is compounded by the diverse types of content moderation required, including text, images, and videos
2
Balancing Speed and Accuracy
3
Cultural Nuances and Context
Understanding cultural nuances and context is essential for accurate content moderation. What may be acceptable in one culture, such content could be offensive in another. This challenge is particularly acute for global platforms that serve diverse user bases.
4
Reactive Moderation vs Evolving Threats and Regulations
The digital world is constantly changing, with new forms of harmful content emerging regularly. Moderators must keep a competitive edge against these evolving threats while adapting to changing regulations, such as the Online Safety Act in the UK and various guidelines in the United States.
5
AI vs. Human Moderation
6
Mental Health Concerns
7
Data Security and Privacy
Ensuring data security throughout the content moderation process is paramount, especially when companies outsource content moderation. Protecting user information and complying with privacy regulations adds another layer of complexity to the moderation workflow
8
Customisation for Specific Needs
Different platforms have unique requirements based on their user base, content type, use cases, and business goals. Tailoring the content moderation process to meet these specific needs while maintaining efficiency is challenging.
9
Scalability and Resource Management
For many businesses, especially smaller ones or startups, managing an internal team for in-house content moderation can be resource-intensive. This challenge often leads companies to consider options like outsourcing or implementing hybrid solutions that combine in-house efforts with external support
Choosing Kimon as your content moderation company ensures the safety of your audience!
Looking to shield your users from trolls when automated spam filters fall short? Consider investing in the best practice of advanced image moderation services using human expertise, so your customer experience is the best it can be and maximising your brand image.
We are a content moderation service provider that eliminates offensive posts, fosters user interaction, and monitors brand-related discussions, comments, images, and videos. Our expertise will benefit you.
At Kimon, we provide comprehensive moderation services including real-time comment moderation, image moderation, and live streaming video moderation, looking for illegal content like hate speech. These services extend across social networks, blogs, apps, forums, chat rooms, and proprietary customer channels.
Our dedicated teams use the latest content moderation tools and work diligently to identify and remove offensive content, ensuring your website, social media channels, and online communities remain safe and positive.
Leveraging outsourced user-generated content moderation positions you at the forefront of the online landscape.
The Benefits Of Content Moderation
Outsourcing content moderation to a third-party provider can offer several advantages for the brand protection and online reputation of businesses and organisations. Recruiting a great outsourcing partner for their content moderation needs is a strategic decision that enhances the brand’s image and customer support by minimising the “fake news” while allowing them to allocate the cost savings more effectively.
1
Significant Cost Reduction
Implementing effective content moderation strategies, particularly through outsourcing, can significantly reduce costs for businesses. By leveraging specialised services, companies can access expert moderation without the need for extensive in-house training or infrastructure development. This approach allows organisations to focus on their core competencies while ensuring high-quality content management.
2
24/7 Content Moderation
We can offer a bespoke solution of round-the-clock services, ensuring continuous monitoring and response to content issues.
3
Reduced Liability
Outsourcing content moderation can help reduce the liability and risks associated with handling sensitive or controversial content.
4
Scalability
Outsourced teams can quickly scale up or down based on the volume of content, which is beneficial for businesses with fluctuating needs. With the ever-increasing content volumes, advanced technology such as AI tools has become indispensable for handling large volumes of content efficiently. AI-powered systems can process vast amounts of data in real-time, significantly reducing the workload on human content moderators. This scalability allows platforms to maintain consistent moderation standards even as user bases grow.
5
Focus on Core Business Functions
By contracting Kimon’s comprehensive content moderation solutions, you can focus on your core business activities, thereby enhancing overall efficiency and productivity. This approach has been proven effective in various case studies, where businesses have leveraged outsourced content moderation to streamline operations while maintaining high standards of quality assurance. Additionally, Kimon provides robust Technical Support to ensure that their content moderation services operate seamlessly, offering an effective solution for managing user-generated content efficiently.
6
Global Coverage
Kimon can create outsourced content moderation teams for you that have multilingual capabilities, making them ideal for global platforms catering to diverse audiences. For more information on how these tailored solutions can support your business, feel free to reach out via our email address to discuss your specific needs and explore how our expertise in outsourced content moderation can enhance your platform’s global reach.
7
Reducing Burnout Among Staff
Outsourcing content moderation can be a strategic move, especially when considering the mental health implications for in-house teams. By delegating this task, companies can shield their employees from the emotional toll often linked to content moderation, particularly when dealing with sensitive or disturbing content. This approach has proven successful in various success stories, where businesses have effectively managed every type of content moderation, including social media management, without overburdening their internal staff.
8
Enhanced User Experience
Effective Content moderation, including text moderation and video content screening, plays a vital role in creating a safe and welcoming online environment. By filtering out harmful or inappropriate content, platforms can foster positive interactions and community growth. This process not only protects users from potential harm but also enhances their overall experience, leading to increased engagement and loyalty
Read More About The Benefits Of Business Process Outsourcing
Meet the team behind it all
Our team is comprised of skilled administrative professionals, project coordinators, and process managers who share a common goal of delivering exceptional efficiency and support.
Michael Kitt
CEO & Co-Founder
Ali Memon
Co-Founder
Bhanupriya Rawat
Marketing Manager
Jessica Jayapalan
Business Head
