Content Moderation Outsourcing

As the amount of content created by users continues to grow on the internet, it’s increasingly important to make sure this content is safe, appropriate, and in line with your brand’s values.

While some businesses manage content moderation internally, there are significant advantages to outsourcing content moderation

Reduce your risk with
proper content moderation services

Ensure your spaces remain secure, consistent, and brand-focused with our expertly curated content moderation teams.

We prioritise a people-first approach, resulting in our teams being highly resilient, committed, and aligned with your values.

content moderation services uk

Keeping your community safe

Kimon blends industry knowledge with professional teams to assist you in creating a safe and welcome community that you cherish.

Training & Quality

Our emphasis on training and quality minimises risk to your brand, simplifying the adoption of new policies, systems, and guidelines

Bespoke Expertise

We help the worlds leading companies enforce their community guidelines to protect their brand and keep their users safe

Outsource your content moderation

 

Pay For Only The Hours You Need

Ideal for small but regular work
£ 8 P/H + VAT Minimum 10 hours per month
  • Reviewing User-Generated Content
  • Monitoring For Inappropriate Content
  • Ensuring Brand Alignment
  • Responding To User Reports
  • Responding To User Reports
  • Managing Community Interaction
  • Enforcing Community Guidelines
  • Handling Crisis Situations
  • Providing Feedback To The Platform
  • Content Categorisation And Tagging
  • Detecting And Mitigating Spam
  • Supporting Legal Compliance
  • Training AI Systems
  • Language An Cultural Sensitivity Reviews
  • Analysing Trends And Patterns
  • User Education And Communication

Part-time​

18 hrs per week (78 hrs per month)​
£ 500 + VAT Monthly (or £5,400 + VAT for 12 months paid up front)
  • Reviewing User-Generated Content
  • Monitoring For Inappropriate Content
  • Ensuring Brand Alignment
  • Responding To User Reports
  • Responding To User Reports
  • Managing Community Interaction
  • Enforcing Community Guidelines
  • Handling Crisis Situations
  • Providing Feedback To The Platform
  • Content Categorisation And Tagging
  • Detecting And Mitigating Spam
  • Supporting Legal Compliance
  • Training AI Systems
  • Language An Cultural Sensitivity Reviews
  • Analysing Trends And Patterns
  • User Education And Communication

Full-time​

37.5 hours per week (162.5 hrs per month)
£ 800 + VAT Monthly (or £8,400 + VAT for 12 months paid up front)
  • Reviewing User-Generated Content
  • Monitoring For Inappropriate Content
  • Ensuring Brand Alignment
  • Responding To User Reports
  • Responding To User Reports
  • Managing Community Interaction
  • Enforcing Community Guidelines
  • Handling Crisis Situations
  • Providing Feedback To The Platform
  • Content Categorisation And Tagging
  • Detecting And Mitigating Spam
  • Supporting Legal Compliance
  • Training AI Systems
  • Language An Cultural Sensitivity Reviews
  • Analysing Trends And Patterns
  • User Education And Communication
Popular

Outsourced content moderators can perform a wide range of tasks to ensure that online content aligns with a brand's values and community guidelines. 

  1. Reviewing User-Generated Content: Moderators screen posts, comments, videos, and images to ensure they comply with the platform's rules and regulations.

  2. Monitoring for Inappropriate Content: This includes identifying and removing offensive, harmful, or illegal material, such as hate speech, graphic violence, or explicit content.

  3. Ensuring Brand Alignment: Ensuring that the content is consistent with the brand's image, values, and messaging guidelines.

  4. Responding to User Reports: Addressing user complaints and reports about inappropriate content or behaviour on the platform.

  5. Managing Community Interaction: Engaging with the community to foster a positive, inclusive, and respectful environment.

  6. Enforcing Community Guidelines: Implementing and upholding community standards and terms of service.

  7. Handling Crisis Situations: Dealing with high-risk or sensitive content effectively, especially in times of crisis or controversy.

  8. Providing Feedback to the Platform: Offering insights into user behaviour and content trends to help improve platform policies and features.

  9. Content Categorisation and Tagging: Classifying content into categories for easier management and for tailored user experiences.

  10. Detecting and Mitigating Spam: Identifying and taking action against spam content and accounts.

  11. Supporting Legal Compliance: Ensuring that the content meets legal standards and cooperating with law enforcement when necessary.

  12. Training AI Systems: Assisting in training artificial intelligence systems for automated content moderation by providing human inputs and corrections.

  13. Language and Cultural Sensitivity Review: Checking content for cultural appropriateness and language sensitivity, especially for platforms with a global audience.

  14. Analysing Trends and Patterns: Understanding and reporting on trends in user behaviour and content to inform platform strategies.

  15. User Education and Communication: Educating users about community guidelines and the importance of safe, respectful online behaviour.

Outsourced content moderation is integral in maintaining a safe and positive online environment, balancing the need for freedom of expression with the responsibility of preventing harmful content.

Cost Efficiency

Outsourcing content moderation can be more cost-effective than maintaining an in-house team. It reduces the need for dedicated content moderation staff and infrastructure, thus lowering overhead costs.

Focus on Core Business Activities

By outsourcing content moderation, your company can focus more on its core business activities without being sidetracked by mundane content moderation issues.

Improved Service Quality

Outsourcing content moderation often leads to an improvement in the quality and efficiency of online services.

Scalability

Outsourcing content moderation offers scalability benefits. As your business grows or experiences fluctuations in staffing needs, we can easily adjust to these changes.

We Already Work With The Best

Choosing Kimon for community moderation services ensures the safety of your audience!

Looking to shield your users from trolls when automated spam filters fall short? Consider investing in advanced image moderation services that blend human expertise with machine efficiency.

We are a content moderation service provider that eliminates offensive posts, fosters user interaction, and monitors brand-related discussions, comments, images, and videos. You will benefit from our expertise.

UGC moderation specialist for global brands

At Kimon, we provide comprehensive moderation services including real-time comment moderation, image moderation, and live streaming video moderation. These services extend across social networks, blogs, apps, forums, chat rooms, and proprietary customer channels.

Our dedicated content moderation teams work diligently to identify and remove offensive content, ensuring your website, social media channels, and online communities remain safe and positive.

Leveraging outsourced user-generated content moderation positions you at the forefront of the online landscape.

1

Free Consultation

During this consultation we will discuss and define the required work in detail so that there is no confusion on the work expected to be delivered and the type of person needed.

2

Proposal

We provide a proposal that clearly defines the workload and expectation of us along with timescales and a defined job description for candidate recruitment.

3

Start work

Payments are monthly in advance (first payment is for 2 months) but you are not committed into a long contract and can cancel with only 60 working days notice

4

Review and Revise

It is important to regularly review and fix any problems, your guideline will direct your staff in work but we manage them daily to make sure it gets done correctly and also run a defined QC.

Need professional content moderation services?

We are your solution!

Why Outsource Content Moderation?

Outsourcing content moderation can offer several advantages for businesses and organisations. It is a strategic decision that enhances the quality of online interactions while allowing businesses to allocate resources more effectively.

1

Significant Cost Reduction

Outsourcing content moderation can be more cost-efficient than hiring an in-house team, especially for small to medium-sized businesses.

2

24/7 Content Moderation

We can offer a bespoke solution of round-the-clock services, ensuring continuous monitoring and response to content issues.

3

Reduced Liability

Outsourcing content moderation can help reduce the liability and risks associated with handling sensitive or controversial content.

4

Scalability

Outsourced teams can quickly scale up or down based on the volume of content, which is beneficial for businesses with fluctuating needs.

5

Focus on Core Business Functions

Outsourcing content moderation allows a business to focus on its core activities, improving overall efficiency and productivity.

6

Global Coverage

Kimon can create outsourced content moderation teams for you that have multilingual capabilities, making them ideal for global platforms that cater to diverse audiences.

7

Reducing Burnout Among Staff

Content moderation can be a taxing job, and outsourcing it can help protect in-house employees from the mental strain associated with this task.

8

Enhanced User Experience

Effective content moderation contributes to a safer, more engaging online environment, which can improve user satisfaction and loyalty.

Read More About Outsourcing